LAST UPDATED: 30th September, 2022
1. ABOUT US
1.1 We are Grand Concord Holding (Hong Kong) Limited, a company registered in Hong Kong. Our company registration number is 1464353 and our registered office is at 27/F, Technology Plaza, 651 King’s Road, North Point, HK (hereinafter referred to as “we”).
2. THESE TERMS
2.1 These terms of use govern your use and access to our websites, our notifications and any information or content appearing therein (collectively our “Site”).
2.2 Your use of the Site is subject to these Terms of Use. By using the Site, you will be deemed to have accepted and agreed to be bound by these Terms of Use. We may make changes to these Terms of Use from time to time. We may notify you of such changes by any reasonable means, including by posting the revised version of these Terms of Use on the Site. You can determine when we last changed these Terms of Use by referring to the ‘LAST UPDATED’ statement above. Your use of the Site following changes to these Terms of Use will constitute your acceptance of those changes.
2.3 You are responsible for all access to the Site using your Internet connection, even if the access is by another person.
2.4 We reserve the right to restrict your access to the Site or part of it. Access to restricted areas of the Site may be subject to registration and other conditions. If we grant you permission to access a restricted area, we may withdraw that permission at any time (including where you breach any of these Terms of Use).
2.5 Please refer to our Privacy Policy which is available at www.grandconcord.asia for information about what personal data we collect and what we do with it. It is important that you read our privacy policy, which may be updated from time to time, and understand how we use your information and the rights that you have about your information.
3. HOW TO CONTACT US
3.1 For any questions or problems relating to our Site, our products or services, or these terms, you can contact us by telephoning our customer service team at 852-2891 9882 or emailing us at inquiries@grandconcord.asia or writing to us at 27/F, Technology Plaza, 651 King’s Road, North Point, Hong Kong.
3.2 If we have to contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us.
3.3 When we use the words "writing" or "written" in these terms, this includes emails.
4. AVAILABILITY OF OUR SITE
4.1 We try our best to ensure that our Site is always available, but we do not guarantee that the operation of or access to our Site will be uninterrupted or continuous. Our Site may be interrupted for maintenance, repairs, upgrades, network or equipment failures.
4.2 You are responsible for configuring your information technology, computer programmes and Site or system in order to access our Site. We do not guarantee that our Site will be free from bugs or viruses.
5. USE OF THE SITE
5.1 You must comply with all applicable laws and regulatory requirements, including privacy laws and intellectual property laws in using or accessing the Site.
5.2 We give you a personal, worldwide, royalty-free, non-assignable, non-transferable, non-sublicensable, non-exclusive and revocable licence to access and use our Site. This licence is for the sole purpose of enabling you to use and enjoy the benefit of our Site as provided by us and in the manner as permitted by these terms.
5.3 This licence to use our Site will terminate if you do not comply with these terms or other additional terms or conditions imposed by us from time to time.
5.4 You must not copy, modify, distribute, sell, lease, loan or trade any access to the Site or any data or information on it.
5.5 You must not use the Site for any fraudulent or unlawful purpose, interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available; or violate any requirements, procedures, policies or regulations of such networks.
5.6 You must not transmit or otherwise make available in connection with the Site any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment.
5.7 You must not remove any copyright, trade mark or other proprietary rights notice from the Site or materials originating from the Site.
5.8 You must not interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available; or violate any requirements, procedures, policies or regulations of such networks.
5.9 You must not frame or mirror any part of the Site without our express prior written consent.
5.10 The Site may provide links to other websites and online resources. We are not responsible for and do not endorse such external sites or resources. Your use of third party websites and resources is at your own risk.
6. OUR RIGHT
6.1 The intellectual property rights in the Site and all of the text, pictures, videos and other content made available on it are owned by us and our licensors. You may not print or otherwise make copies of any such content without our express prior permission.
7. FEEDBACK
7.1 We value and welcome feedback on our Site. You agree that we are free to use, disclose, adopt and/or modify any feedback and any information (including any ideas, concepts, proposals, suggestions or comments) provided by you to use in connection with our Site or any products or services we offer, without any payment to you.
7.2 You hereby waive and agree to waive any rights to claim for any fees, royalties, charges or other payments in relation to our use, disclosure, adoption and/or modification of any of your feedback.
8.1 Some countries or jurisdictions may not allow the disclaimers in this clause, in which case these disclaimers will not apply to you.
8.2 To the fullest extent permitted by law, we (including our holding company(ies), subsidiaries, affiliates, directors, officers, employees, agents, representatives, partners and licensors (collectively, “Our Entities”)) expressly limit our liabilities in connection with or arising out of the provision of the Site as follows:
(a) we provide the Site on an “as is” and “as available” basis, and your access to or use of our Site is at your own risk;
(b) we give no assurance, representation or warranty of any kind (whether express or implied) about the Site;
(c) we do not guarantee that the information or content you find on the Site is always accurate, truthful, complete and up-to-date;
(d) we expressly disclaim all warranties and representations (for example, warranties of merchantability, fitness for a particular purpose, and non-infringement);
(e) we are not responsible for any delay or disruption in our Site or any defect, viruses, bugs or errors; and
(f) we are not responsible for the conduct of or any content or information submitted or posted by any user of the Site (whether online or offline).
8.3 To the fullest extent permitted by law, Our Entities are not liable to you or others for:
(a) any indirect, incidental, special, exemplary, consequential or punitive damages; or
(b) any loss of data, business, opportunities, reputation, profits or revenues,
(c) relating to the use of our Site or any products or services we offer.
8.4 We do not exclude or limit our liability to you where it would be illegal to do so. This includes any of our liability for fraud or making fraudulent misrepresentation in operating the Site or providing the products or services we offer.
9.1 Our Site is not intended for and may not be used by minors. By using our Site, you represent that you are an adult and that you are able to legally enter into contractual agreements.
9.2 If you are using the Site on behalf of an entity, by using the Site you represent that you have the necessary rights and authority to agree to these terms and our Privacy Policy, on behalf of that entity.
10.1 You agree to indemnify and hold Our Entities harmless from and against all liabilities, damages, claims, costs (including legal fees and costs), and expenses in connection with or arising from (i) your breach of these terms, (ii) your use of our Site and/or (iii) any misrepresentation made by you.
10.2 You also agree to fully co-operate with us in the defence or settlement of any claim in relation to or arising out of our Site or these terms.
11.1 These Terms of Use are effective until terminated. We may, at any time and for any reason, terminate your access to or use of the Site. If we terminate your access to the Site you will not have the right to bring against us or our affiliates with respect to such termination. We and our affiliates shall not be liable for any termination of your access to the Site
12.1 We may transfer our rights and obligations under these terms to another organisation.
12.2 You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
12.3 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
12.4 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
If you have any questions about these terms, please contact us by inquiries@grandconcord.asia.
14. GOVERNING LAW AND JURISDICTION
14.1 These terms are governed by and shall be construed in accordance with the laws of the Hong Kong Special Administrative Region.
14.2 The courts of the Hong Kong Special Administrative Region shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms.